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Strategic Role of Operations Management and its Importance

Strategic Role of Operations Management and its Importance

Operations management refers to the design, operation and control of the transformation process that converts such resources as labour and raw materials into goods and services that are sold to customers.And just as every organization produces something ,every unit in an organization also produces something.Today, every successful organization recognize the crucial role that operations management plays as part of the overall organizational strategy to establish and maintain global leadership.The strategic role that operations management plays in successful organizational performance can be seen as more organizations move towards managing their operations from a value chain perspective which means the entire series of organizational work activities that add value at each step beginning with the processing of raw materials and ending with the finished product.

There are various reasons which makes operations management important.It encompasses both services and manufacturing, its important in effectively and efficiently managing the productivity as every organization should have high productivity which can lead to economic growth and development and help employees in receiving high wages as well as lead to increase in company's profit without causing inflation. Operations management is also important as it plays a strategic role in an organization's competitive success.

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Concept of Principles of Management

Concept of Principles of Management

A managerial principle is a broad and general guideline for decision making and behavior.For example while deciding about promotion of an employee one manager may consider seniority,whereas the other may follow the principle of merit.One may distinguish principle of management from those of pure science.Management principles are not as rigid as principles of pure science.They deal with human behavior and thus,are to be applied creatively given the demands of the situation.Human behavior is never static and so also technology,which affects the business.Hence all the principles have to keep pace with these changes.In developing and understanding the meaning of the principles of management ,it is also useful to know what these are not.
The principles of management should be distinguished from techniques of management.Techniques are procedures or methods,which involves a series of steps to be taken to accomplish desired goals.Principles are guidelines to take decisions or actions while practicing techniques.Likewise,principles of management should also be understood as being distinct from values which are something acceptable or desirable.However,while practicing principles of management values cannot be neglected,as businesses have to fulfill social and ethical responsibilities towards society. Principles are general propositions, which are applicable when certain conditions are present.

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Importance of Human Resource Management

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Human Resource Management has replaced the traditional concept of labour welfare and personnel management. The organization recognize that all managers must engage in some human resource management activities,even in large ones that have a separate Human Resource Management department.Human Resource Management is an important strategic tool.It helps in establishing an organization's sustainable competitive advantage.Therefore an organization's human resource can be a significant source of competitive advantage.Human Resource Management in its present form has evolved from a number of significant interrelated developments,which date back to the era of industrial revolution.Achieving competitive success through people requires a fundamental change in how managers think about their employees and how they view the work relationship.It involves working with and through people and seeing them as partners,not just as costs to be minimized or avoided.

Human relations approach recognizes human factor as the most important instrument of success in an organization.Fast changing technological developments however, necessitated new skill development and training of employees. Increase in scope of the work lead to replacement of personnel manager with Human Resource Management.High performance work practices lead to both high individual and high organizational performance.The common thread in these practices seems to be a commitment to improving the knowledge,skills and abilities of an organization's employees,increasing their motivation and enhancing the retention of quality employees while encouraging low performers to leave.Whether an organization chooses to implement high performance work practices or not, there are certain Human Resource Management activities that must be completed in order to ensure that the organization has qualified people to perform the work that needs to be done activities that comprise the Human Resource Management process.

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Concept of Human Resource Management

Concept of Human Resource Management

It is a function which all managers need to perform. It is a separate and specialized function and there are many aspects of human relations to be considered.Managing the human component of an organization is the most important task because the performance of an organization depends upon how well this function is performed. The success of an organization in achieving its goal is determined to a great extent on the competence,motivation and performance of its human resources. If an organization doesn't take its Human Resource Management responsibilities seriously ,work performance and goal accomplishment may suffer. The quality of an organization, is to a large degree, merely the sum of the quality of the people it hires and keeps.Getting and keeping competent employees are critical to success of every organization whether the organization is just starting or has been in business for years.Therefore the part of every managers job in the organizing function is Human Resource Management.

It is the responsibility of all the managers to directly deal with and select people to work for the organization.But as organization grow and number of persons employed increases,a separate department called the Human Resource Department is formed which has specialists in managing people.The management of human resource is a specialized and size of this department gives an indication of the size of the business

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Measures for Controlling Organizational Performance


Measures for Controlling Organizational Performance

As we know that managers in all types of businesses are responsible for managing organizational performance.Therefore, in order to make good decisions managers in all types of businesses want and need different types of information so that they can manage organizational performance.Managers are concerned with organizational performance the accumulated and results of all the organizations work processes and activities.Its a complex but an important concept.The managers need to understand the various factors that contribute to high organizational performance.Managers also want that their organization,their work units as well as their work groups to achieve high levels of performance,no matter what mission, stategies, or goals are being pursued.The managers also need appropriate tools for monitoring and measuring the organizational performance.If the source of performance variation is unsatisfactory work, the manager will want to take corrective action which includes changing strategy , compensation practices, redesigning jobs, training programs or firing employees who are not suitable for the particular job.
The more troublesome problem regarding organizational performance is revising a performance standard downward.If an employee,work team or work unit of any organization falls significantly short of reaching its goal ,their natural response is to shift the blame for the variance to the goal.Successful, service oriented organization hire employees who are outgoing and friendly.Service employees also need to have the freedom to meet changing customer service requirements.The most frequently used organizational performance measures include organizational productivity, organizational effectiveness and industry rankings.

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Ways of Managing Productivity

Ways of Managing Productivity

By productivity, we mean the overall output of goods or services produced divided by the inputs needed to generate that output i.e; the efficiency with which things are produced.Each and every country should have high productivity as it can lead to economic growth and development.High productivity can also help employees in receiving higher wages and even company's profits can increase causing inflation.Also in order to improve the productivity , managers must focus on both the variables i.e; people variable and operation variable.

The basic aim of any business is survival.Therefore, in order to survive an organization must earn enough revenues to cover costs as well as raise its productivity. Productivity is a composite of both people and operation variables.There are various ways through which management productivity can be improved such as encouraging departments to work closely together rather than to concentrate on departmental or divisional distinctions, raising the qualities of line supervisors as well as establishing statistical control over the production processes and requirements by the suppliers to do so as well .Management should always deal with best and fewest number of suppliers in order to raise its productivity.

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